Esball Casino OnlineEsball Casino Online Service

Esball User Guide

General

1. Why esball eu?

esball eu is the leading online betting site in India which offers a wide range of world class gaming products to its players. As India’s most trusted brand, esball eu’s player will receive:

  • *Signup bonus (no deposit required!)
  • Unlimited deposit bonus
  • *Unlimited cashback, redemptions & rewards
  • *Speedy deposit & withdrawal
  • 24/7 world class customer service

2. What type of games does esball eu offer?

esball eu offers a wide range of world class gaming products. At esball eu, you will find:

  • *Popular live dealer casino games like Roulette, Baccarat, AndarBahar, Dragon Tiger and Sic Bo
  • *Sports betting
  • *Progressive slots games
  • *A wide selection of classic and video slots
  • *The best table games like blackjack and poker
  • *E-Games

3. Can I play esball eu games for free?

Yes. Most our games offer a free-play mode.

4. Is esball eu licensed to offer online casino?

esball eu is licensed and regulated by the Curacao authority.

5. My game is not loading. What to do?

Player can clear browser cache, cookies and restart the internet browser.

6. Where can I find information about the affiliate program?

All information related to our affiliate program and respective contacts can be found on the esball eu Affiliate Program page.

7. What happens if I lose my internet connection while playing a game?

All the games rounds are logged and successful bets will still be valid. For more information, please read esball eu’s disconnection policy

8. Where can I quick search for my favorite games?

Login to your account and tick the heart icon in any of your favorite games. Your favorite game will appear under Favorite Section.

9. An error or other technical issue occurred in a game while playing. What can I do?

Please contact our Customer Service and provide the following information:

  • *Game/Game ID
  • *Exact/Approximate time when the game was played
  • *Stake amount and account balance before and after the game
  • *Error message received or explanation of the issue (if possible, provide a screenshot)

10. Can I play multiple games at the same time?

No.

11. The video stream keeps freezing. What to do?

We advised you to close other running programs. Reduce the screen resolution or resize the browser.

12. What happens if the live dealer makes a mistake?

In an event of a dealer error, the game round will be temporarily paused while the dealer notifies the pit boss. Players will be notified via chat and if an immediate resolution is not possible, the game round will be cancelled/refunded.

13. Can the dealers or the pit boss help me with questions regarding my account?

No.

14. Where can I find the bet limits for live casino games?

Minimum and maximum bet limits will be displayed under every table's name.

15. Where I can find the game rules?

The game rules can be found inside the game.

Esball eu Mobile

1. How do I play games on my tablet or phone?

You can play through esball eu website using our mobile version from your tablet or phone. Or scan the QR code to download esball eu APP.

2. Is my device compatible with esball eu APP?

esball eu App is compatible with iPhone, iPad and other android devices.