12 Question Must Know When You Choose a Online Casino Playing


As we already mentioned choosing the right online casino for you is not as simple as you would think.

The first thins to take into account is the very fact that whether or not the casino in question accepts players from the country you are situated in. As more and more online casinos aim to abide local laws, many of them have stopped accepting players from various countries they don't have a license for.

Knowing if a casino accepts players from your country is not the only thing to consider. Another important factor is whether the casino at hand is a trustworthy one or not. This depends entirely on their reputation and feedback from the players. Even some of the biggest online casinos are known to be not so swift when it comes to withdrawals. The one holding the cash is the casino so if you have any argument with them, they usually pull the longest straw.

12 Question Must Know When You Choose a Online Casino Playing

Of course it is nice to know beforehand and this is why we are here. We have tested every online casino that is listed in our site and if we hear a complaint about it, we investigate and lower it's trustworthy ratings if we discover that a casino has been dishonest.

The list of things to take into account when choosing an online casino does not end here. There is a lot more to consider like the game variety, financial strength, payment methods, support and many others.

The first things to consider when choosing an online casino is pretty basic. You should find out if it accepts players from the country you live in. Next comes the operators reputation. You should find out if there are a lot of complaints about the site or not. You can also make your pick by the sites language, design, availability of customer support and so on.

Whenever choosing a new casino site to play, you must look for certain important factors. If you are new in this field, you can take help from the question given below.

1. Does The Casino Accept Players From The Country You Live In

The first thing to make sure is to be 100% confident that the casino accepts players from the country you live. There are a lot of countries that do not allow some or all online casinos to operate in their territory. This might not apply to all the casinos out there and some of the governments might not have the power to restrict gambling establishments from gambling legislative havens like Curaçao for example. Still the more respectable online casinos have a tendency not to accept players from these countries.

If you are a resident of a country that limits certain online casinos or all of them to operate inside their borders then a casino might let you register and pay but when it comes to cashing out you might be in trouble. Why? Because they might ask you proof of residence from another country and if you don't have it you are in trouble.

2. What's The Online Casino Reputation

It is not so easy to know if an online casino is trustworthy or not before you win big and need to cash it out. That is exactly the event that determines the operators true picture. In fact there a lot of events where online casinos have scammed their players. It is nothing unheard of.

The standard practices of cheating are as follows:

  • Casino is not willing to pay out winnings that are 100% legitimate.
  • Their excuse for this might be as follows: “It was a software tweak and it should not have happened. We can compensate 10% of your winnings”.
  • They tell you to play through a certain amount of your winnings before you can cash out.
  • The casino has installed ridiculous withdrawal limits that prevent you cashing out in years.
  • They stall your withdrawals for weeks or months.
  • Casino uses any other way they could think of.
  • A casino is offering games that have been tweaked and have a smaller theoretical return to player than advertised.
  • The casino points to a bonus abuse condition and is not willing to pay out your winnings.

That is why you should choose a casino with good reputations. To make it easy for you, we regularly check the reputation of all our casinos listed in casinoorc.com and update them if necessary. If we have detected a scam, this casino will be deleted from our site.

3. What Licence Does It Have

All the online casinos available have some kind of a licence. In other words they are regulated by one of the countries governments of the world. In order for it to operate in a certain area, the country must allow online gambling. Licences can be handed out by a country or by a jurisdiction. The country (UK, Estonia, Belgium) does it in order to collect taxes from its citizens who gamble and a jurisdiction (Gibraltar, Malta, Curaçao) simply makes it possible for a casino to operate globally.

If you are being abused by a casino who is not willing to pay out your winnings then the only thing to do is to turn to the regulator who was the initial issuer of the licence. This is the part when the importance of the country/jurisdiction that granted the licence comes to play. A respectable regulator will usually hear out both parts and if the player was right the force the operator to him out. It can even end up with the casino losing it licence.

There are some regulators who don't even have a contact address or form for you to be able to contact them. For example Panama, Anjouan, Costa Rica, and Seychelles are good examples of a untrustworthy regulator. If this is the case with your casino who is not willing to pay you out then you have basically lost the fight.

You might have a fighting chance of justice with casinos regulated by Curaçao or Gibraltar but it is never 100% guaranteed.

When it comes to casinos with a licence from Malta, Isle of Man or Alderney you are in a pretty good position because these regulators stand by their words and in case you are right they will get your money to you.

4. What Are The Revenues Compared With Your Bankroll

Not many people consider the casinos revenue as a sign of trust but we do. Why? Well consider a casino with a revenue which is less than a possible jackpot in an average NETENT slot game. Will they have the funds to pay you out in case of a win? Probably not.

If you manage to win big in a very small casino it will hugely disrupt their cash flow and the desire not to be honest about it will be great. The worst case of course is when they have less money on their bank account that you won. Then they will be bankrupt and you have no chance in getting your winnings.

There are slot games that pay you back 10 000 times in case of the biggest win. So imagine a scenario of you hitting their jackpot with a bet of 100€. They would have to pay you 1 million of Euros. Can a small casino do this? Probably not.

Online casinos don't like to limit their slot games. So they usually don't because limits are restrictions which drive out the high rollers. So instead they install withdrawals limits. Limits which can prevent you getting your full amount of winnings before many years.

So before choosing a casino to play in, make sure it has the financial capabilities to pay you out in case of a big win. Be sure to check the withdrawal limits as well. If you won 1 million Euros and the withdrawal limit is INR1000 per month. It will take you almost 100 years to get all of your money out.

Don't worry, you do not have to find these things out yourself. In our list of online casinos we have tried to estimate the revenues ourselves and also we have marked out the withdrawal limits.

5. What Games Does The Casino Offer

Every one of us probably has a favorite game. And most likely when choosing a casino we are particullary looking for one with that game. Casinoorc.com list of online casinos lets you filter the casinos by provider or by the game type. So you can easily find ones that offer Baccarat for example.

No matter whether you prefer roulette, baccarat, black jack or any other casino games we are more than sure that our filtering system will be of use to you.

6. What's The Language Of The Site

Casinos usually try to translate their site into many different languages. This is done to reach out to as wide audience as possible. If you find a casino with your language then having a support person who speaks your mother language is also a big plus.

You don't need to be fluent in English to understand the terms and conditions of bonuses or casino games. The translated casinos make it so much easier for you to understand what is allowed and what is not when it comes to a certain promotion or anything else.

7. How Professional Is The Support

As the terms and conditions of online casinos vary it is very important that you have the ability to ask more information about such things. This is where the importance of a professional support person comes in play.

Usually the faster the support is, the better. Solving your question or problem in minutes is a lot better than doing it with days. That is why we can't stress the importance of a 24/7 support enough. Ideally in the form on live chat. If the support only works via email or through a phone that never answers your alarm bells should start ringing and it might be better to choose another site.

8. How Good Are The Bonuses And Promotions

Bonuses and promotions are in online casinos core marketing strategy in order to attract and keep players. If used correctly bonuses can certainly contribute in keeping a player longer while making it less costly for the player to spend time on his or hers hobby. Some guys even might make a living using only bonuses. These guys are called bonus hunters or abusers and they are usually a customer not wanted by a casino.

There’s hardly any online casino that doesn’t offer promotional offers or bonuses. Big sites usually give bigger bonuses, while less popular sites give fewer bonuses.

Before you decide to play at a casino site make sure you check the types of bonuses they are offering. This will help you determine if the site is worth your time. The most common type of bonuses includes free spins, welcome bonus, no-deposit bonus, and others.

You should always go for a site that offers big bonuses. But at the same time, you should also read the terms and conditions concerning their bonus offers.

Bonuses can be classified into two categories:

Bonuses for new players

  • No deposit bonus (money for registration).
  • Free spin for registration.
  • Deposit bonuses.

VIP programs and bonuses for existing players.

  • Cash bonuses for deposits
  • Tournaments and lotteries
  • Cashback
  • Competitions for prizes in kind
  • Free spinning

Bonuses work very simply. The online casino will reward you for a specific action. It can be registration or, for example, a deposit. The reward is very often bonus cash or free spins on selected slots. It is possible to earn up to thousands extra on bonuses. Although it sounds tempting, bonuses are not as convenient as they look at first glance. Nothing in the world is free.

12 Question Must Know When You Choose a Online Casino Playing

9. User Experience – How Easy It Is To Navigate

User experience and the convenience of usage is the next big thing. Nobody wants waste time on trying to find his favorite casino game or waiting for a page to load. These times are over when casinos with bad design and user experience ruled.

While online casinos themselves usually don’t have a section for player comments on the site, there are many reputable casino review sites where players will leave their comments and share their experiences.

While most casinos will have some players complaining about this or that (due to the nature of the business), be very careful if the casino you’re looking into has many complaints concerning cashouts, confiscated funds, and similar ones.

With so many options out there, you’re probably better of steering clear of such places.

If a casino looks like s**t then it probably is. Keep away from casinos that are out of date, slow or just ugly in design. They probably have a low budget and a weak or no developer team at all. We are not saying you should judge the casino 100% by its looks but it certainly is one of the criteria to take into account.

10. Do They Offer A Mobile Casino

People spend more times with their mobile phones than ever before. It is now a part of our lives and the same thing applies to online casinos as well. A casino without mobile support is practically useless. There isn’t a more convenient way to play in an online casino that with a smartphone so why wouldn’t you prefer a casino with mobile capabilities?

Our list of casinos will let you know if a casino supports mobiles and tablets as well.

11. What Are The Deposit And Withdrawal Options

When you are playing at an online casino, you are depositing money in your casino bank account. In this case, you need to have all the suitable options for depositing and withdrawing money.

Most online casino sites offer multiple payment options to players. But you need to select a site that offers the payment option you need. Almost all casino sites allow you to pay with your credit card. Other options may include PayPal, bank transfer, etc.

But some players may not feel comfortable providing their card or banking details. This is why online casinos should offer more third-party payment support. Using payment apps like PayPal allows you to keep your banking details safe.

12. What Is Safety And Security

When it comes to playing at an online casino platform, the safety and security of players matter the most. Since you are gambling with real money, you need a site with high-security features.

To play at an online casino, you need to provide them your financial details such as credit/debit card number, account number, etc. Before you give away all this crucial information, you need to make sure that the site is worth trusting. If you provide information to an unreliable site, you could live to regret it.

You need to make sure that the site protects player’s personal and financial details. Not just that, but you also need to be sure that the site will pay off the bets that you win.

With everything discussed online gambling guide, you should have a pretty good idea of what to look for if you want to get started playing online and what you can expect to find.

While this is a vast subject that can be discussed at even more length, these tips should help to get the ball rolling. The most important takeaway is always to stay safe and play on top online casinos sites you can trust. This is something you can conclude based on their licenses and general user reviews, and if you get this right, the rest should be fine.

Welcome bonuses and promos are there to make your stay more pleasant, so don’t be shy about taking advantage of these. However, always make sure to get familiar with relevant terms and conditions, so you know where you’re at all times.